Cookie Policy
How OmniQra uses cookies and similar technologies. Updated 21 May 2026.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help sites remember your preferences, keep you signed in, understand how you use the service, and deliver a smoother experience. We also use similar technologies like local storage and session storage where appropriate.
Under the GDPR and ePrivacy Directive, we are required to inform you about the cookies we use, explain their purpose, and — where necessary — obtain your consent before placing them on your device.
Cookies We Use
OmniQra uses a minimal set of cookies categorized by purpose. The table below lists every cookie or storage item we set, why we set it, how long it lasts, and whether it is first-party or third-party.
| Name / Key | Type | Purpose | Duration | Source |
|---|---|---|---|---|
| sb-access-token sb-refresh-token |
Strictly Necessary | Authentication session tokens. Required to keep you signed in and protect your account. | Session / 1 hour | First-party |
| supabase-auth-state | Strictly Necessary | Maintains your login state across page navigations. Cannot be disabled without breaking sign-in. | Session | First-party |
| theme-preference | Functional | Remembers your dark/light mode preference so the UI renders correctly on return visits. | Persistent | First-party |
| user-settings | Functional | Stores UI preferences like sidebar state and model selection for a personalized experience. | Persistent | First-party |
| _ga | Analytics | Google Analytics — distinguishes unique users and sessions to understand site usage. | 2 years | Third-party (Google) |
| _gid | Analytics | Google Analytics — distinguishes users within a 24-hour window. | 24 hours | Third-party (Google) |
| _gat | Analytics | Google Analytics — throttles request rate to prevent data overload. | 1 minute | Third-party (Google) |
| stripe_mid stripe_sid |
Functional | Stripe payment session identifiers. Required to process secure checkout and prevent fraud. | Session / 1 year | Third-party (Stripe) |
| intercom-session | Functional | Live chat session identifier. Allows support continuity if you leave and return. | 1 week | Third-party (Intercom) |
| omniqra-cookie-consent | Strictly Necessary | Records your cookie consent choices so we do not re-prompt you on every visit. | 1 year | First-party |
Consent & Categories
When you first visit OmniQra, you will see a cookie consent banner. You can accept or reject non-essential cookies at any time. Here is how we classify them:
🟢 Strictly Necessary
Essential for the site to function. These cannot be disabled. They include authentication tokens and the consent record itself. Legal basis: Legitimate interest (Article 6(1)(f) GDPR).
🟡 Functional
Remember your preferences and enable features like dark mode and saved settings. Legal basis: Consent (Article 6(1)(a) GDPR). You can withdraw consent anytime via the cookie settings panel.
🟣 Analytics
Help us understand how visitors interact with OmniQra so we can improve performance and content. All data is anonymized/aggregated where possible. Legal basis: Consent (Article 6(1)(a) GDPR). You can opt out without affecting core features.
🔴 Marketing / Third-Party
OmniQra does not use advertising or marketing cookies. We do not track you across the web for ad targeting. Any third-party cookies listed above are strictly for operational functionality (Stripe payments, Intercom support) and are governed by those providers' own privacy policies.
Your Rights Under GDPR
As a data subject in the EU/EEA (or under equivalent UK law), you have the following rights regarding cookies and any associated data:
To exercise any of these rights, contact us at privacy@omniqra.com. We will respond within 30 days. You also have the right to lodge a complaint with your national Data Protection Authority.
How to Manage or Delete Cookies
You can control, block, or delete cookies through your browser settings. Below are quick links for the most common browsers:
Open Settings
Go to your browser's Settings or Preferences menu.
Privacy & Security
Find the Privacy, Security, or Cookies section.
Manage Cookies
Delete existing cookies or block future ones per site.
Note: Clearing cookies will sign you out of OmniQra and reset your preferences. You can also manage consent through our in-app cookie settings panel without touching browser settings.
Data Retention
Cookie-related data is retained only as long as necessary for the purpose it was collected:
- Authentication tokens: Active session only, or up to 1 hour for refresh tokens. Deleted on sign-out.
- Functional preferences: Retained until you clear browser storage or delete your account.
- Analytics data: Aggregated and anonymized after 26 months. Individual identifiers are not kept longer than necessary.
- Consent records: Stored for 1 year to prove compliance if questioned by regulators, then deleted.
Third-Party Processors
Where we use third-party services that set cookies, the following providers act as data processors under GDPR Article 28:
- Google Analytics — Usage analytics. Data is transferred to the US under EU-approved Standard Contractual Clauses (SCCs). Privacy Policy
- Stripe — Payment processing. PCI-DSS compliant. Privacy Policy
- Intercom — Customer support chat. Privacy Policy
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we do, we will update the "Last updated" date at the top of this page and, for material changes, notify you via email or a banner on the site.
We encourage you to review this page periodically to stay informed about how we use cookies.
Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or how we handle your data, please reach out:
- 📧 Email: privacy@omniqra.com
- 📍 Data Controller: OmniQra Technologies Ltd.
- ⏱ Response time: Within 30 days for all GDPR-related requests.